![]() Migrating Your Authenticator to the Mobile AppĪs mentioned above, the Authenticator feature is now available in the mobile app. If you cannot log in, visit our support site to reset your password or contact us for additional assistance. This can be an SMS text message received on your phone or a Security code received on your Authenticator app.You can unlink your Authenticator Serial Number from your account through your account management page: If you receive an authenticator request that you did not initiate, click Deny and change your account's password immediately. If you prefer, you can choose your Authenticator to ask for approval on every login-this option is available in your Account Security page. You can approve or deny a log in with a simple tap on the notification received on your phone. What's Next?īy default, your Authenticator will ask you to approve a login attempt only when your account tries to log in from a new device or location. If you changed your phone number you will need to update your Account phone number before you can restore your Authenticator. Note: The SMS verification code is sent to the phone number linked to your account. If you are unable to verify your account through SMS you will need to contact customer support for assistance with removing your old authenticator. If you have SMS setup you can verify your identity through SMS verification to remove the old authenticator from your account allowing you to set up the authenticator in the mobile app. If you no longer have access to your old device, you will need to click "Can't Log In" on the login screen. If you are an existing user of the app simply tap the Authenticator option from the side menu and click Enable.ĭon't have access to the previous device? If you are a new app user but previously used the Authenticator app, you can approve the login using your old authenticator application. Still have access to the previous device? Open the slide out menu by tapping the icon at the top left of your screenĬongratulations, your account is now linked to your unique Authenticator Serial Number and fully protected.If you are not prompted to enable the Authenticator:.If you did not previously have an Authenticator attached to your account, and are currently online, you will be kicked from the desktop app, the game, and any mobile apps you are logged into.If you need to setup SMS protect, a security code will be sent to your phone for verification.You will be prompted to enable the Authenticator and to setup SMS Protect if you have not yet done so.Open the app and when prompted, log in with your account.If you haven’t yet, download the mobile app to your phone.*Your phone must be able to receive Phone Notifications Setup The Authenticator provides two-factor authentication to keep your account secure.ī Mobile App System Requirements Enabling an Authenticator What you need The Authenticator is now available within the mobile app. I don't understand why and Steam have to ship their own proprietary system with their own apps while perfectly fine open alternatives that the whole world uses for everything exist.Jump To: It would be nice if they would just switch to regular TOTP so I can use my regular authenticator software for it. That trash app never works for me, it won't let me log in. I don't know why they bother to add it to the Blizzard app. I can now text my wow sugar mama while away. But thank you for your suggestions.ĮDIT: I logged into blizzard and force logged out of all connections. Even as far as deleting and reinstalling the app. Hopefully something there resolves it for you. Could see all friends, chats etc.ĭid you try quitting the App completely then re-open it again? And if no success, power off the iPhone and restart. Comment by swiftdh0 on T06:06:13-05:00Īny one using an iPhone and on ios 16.4.1, have issues with the app not working? Not showing friends, chats or anything?Ĭhecked it on my iPhone running 16.4.1, and opened normally. I guess just me, but I've never used the "Blizzard" app and only use the authenticator. Comment by Zarasz on T05:48:35-05:00Īm I forced to install the app now even though I only need the athenticator? Comment by Necromanic on T06:05:34-05:00 Lmao, it’s all well and good to reduce app bloat, until the bnet app asks me to authenticate to log in because the devs forgot to flip a switch or blush a button somewhere…. My iphone from 4 years ago is somehow logged in to my battle net keeping me online 24/7, even though the phone is destroyed AND I changed my password multiple times. How about finally adding an option to 'revoke access to all devices' or 'revoke session cookies' Talk about slow, Steam has had this for over a decade. About time Comment by OneFiveeasy on T05:37:08-05:00 ![]()
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